If you have any questions or technical issues, you can contact our Support Team for assistance.
Before you contact Support
Please be prepared to provide a specific explanation of the problem so that the Egripment Representative can handle your inquiry efficiently. You might want to write brief notes on some of the symptoms or print error messages related to the problem. At a minimum, the Support Representative will need to know the following.
Your company details
Operating system (product) that you are using
Serial number of the product
Specific nature of the problem
Steps that create the problem
Full error message and when it occurs
Means of contacting Support
Use one of the following methods to contact a Support Representative.
Send a message to firstname.lastname@example.org. Email support is available from 8 am to 6 pm Central European time on weekdays.
Call our office on +31 (0) 294 25 39 88. Phone support is available from 8:30 am to 5:30 pm Central European time on weekdays.
Start a live chat session. Chat support is available from 9 am to 5:30 pm Central European time on weekdays. (not available yet)